Privacy Policy

By accessing or using the ElKanteen platform, institutions, operators, parents, and users agree to comply with the terms outlined herein.

Use of the platform constitutes acceptance of these conditions.

ElKanteen serves as a digital intermediary connecting educational institutions, food service operators, parents, and students within a controlled campus dining environment.

The platform facilitates meal ordering, payment processing, and dietary management but does not directly prepare or deliver food items.

Each institution retains full authority over its campus dining policies, including approved vendors, menu restrictions, and spending limits.

ElKanteen provides the tools to enforce these policies digitally but does not override institutional decisions.

Food service operators listed on ElKanteen are independently responsible for food quality, safety, hygiene, and regulatory compliance.

ElKanteen does not guarantee the quality or safety of any food items and is not liable for any food-related incidents.

Parents may set spending limits, dietary restrictions, and allergy alerts for their children through the platform.

Students may only use the platform within the boundaries set by their parent or guardian and their institution's policies.

All transactions processed through ElKanteen are handled via secure, PCI-compliant payment gateways.

ElKanteen does not store sensitive payment information. Refund and dispute policies are governed by the respective institution and operator agreements.

ElKanteen shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of the platform.

This includes but is not limited to food quality issues, allergic reactions, payment disputes, or service interruptions.

ElKanteen reserves the right to modify these terms at any time. Users will be notified of significant changes via the platform or email.

Continued use of the platform after amendments constitutes acceptance of the updated terms.